Road Assist — Digital Roadside Assistance Management
Road Assist supports the organisation and monitoring of roadside assistance incidents, from submitting a request to providing assistance for the vehicle. It brings together the request, location, related documents and incident history, making it easier to stay informed and coordinate the process.
With appointment scheduling, tow truck location tracking and electronic file attachments, it provides an organised overview of each incident.
Roadside Assistance Requests and Appointment Scheduling
The application supports roadside assistance requests and appointment scheduling. Incident details are brought together in the relevant record, making it easier to organise the service.
Tow Truck Location Tracking
Live tow truck location tracking provides visibility into the progress of the service. Displaying the location on a map makes it easier to monitor the incident and coordinate the related actions.
Waiting Time Updates
Road Assist provides updates on the waiting time for roadside assistance, giving users an indication of when help is expected to arrive.
Electronic Document and Photo Attachments
In the event of an accident, documents and photographs can be attached electronically to the incident. Related material is kept together with the incident details, supporting documentation and access to the necessary information.
Offline Functionality
The application offers offline functionality, supporting its use when internet connectivity is limited or unavailable.
Previous Incident History
The incident history allows users to review previous roadside assistance incidents. Relevant information remains available for searching and monitoring.
See the Application in Action
Contact us to discuss your needs and explore how Road Assist can help you organise and monitor roadside assistance services.
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