iSoft & ExtSoft — Comprehensive Policy Issuance and Management
iSoft & ExtSoft provide a comprehensive solution for organising and managing insurance operations. They cover the entire policy lifecycle: from rating and application processing to issuance, renewal, endorsements and cancellation.
A single system brings together customer records, policies, the partner network, commissions, financial information and related supporting documents. Access to functions and information is determined by each user’s role and permissions.
The application adapts to your business processes and can be used as a complete solution or to meet specific needs alongside your existing systems.
Rating and Coverage Selection
Insurance products can be rated according to the applicable pricing policy and available coverages. Users select the coverages relevant to the case they are handling, then proceed with application processing and policy issuance.
Individual modules are configured to meet the requirements of the insurance products and the way the business operates.
Application Processing and Policy Issuance
Insurance production is organised through application management and the issuance of policies and certificates of insurance. Information is kept together, making it easier to track and search for each policy.
Endorsements and Cancellations
The application supports endorsements for changes to policy details, as well as policy cancellations. Built-in checks help apply the rules defined for these processes.
Renewals and Payment Monitoring
Automatic renewal generation simplifies the management of ongoing insurance production. Updates on payment collection and payment deadlines also help authorised users monitor outstanding items.
Customer Records and Insurance Overview
Customer details and their links to policies are organised in a shared environment. Authorised users can find the information they need and access a consolidated view of each customer’s insurance relationship.
Partner Network, Agreements and Commissions
Network management includes maintaining partner records, their agreements and the commission policy applicable to each partner.
The system supports the recording of partner hierarchies, agreement durations and relationships between partners, enabling the allocation of commissions and overriding commissions according to the business’s commercial structure.
Financial Management and Payment Settlement
The application brings together financial information relating to insurance operations and supports automated payment settlement processes. These functions are adapted to the business’s needs and the integrations implemented.
User Roles and Underwriting Permissions
Administrators define access permissions and the actions available to each user or partner. Underwriting roles can be configured so that specific tasks and approvals are handled by authorised users.
Reporting and Data Analysis
Reporting tools help users make use of application data and monitor activity. Reports can be viewed on screen and exported to PDF or Excel for further processing and use.
Electronic Supporting Document Attachments
Supporting documents, other files and vehicle photographs are electronically linked to the relevant records. Required files remain organised alongside the information they relate to and are available to authorised users.
Integrations and Adaptation to Your Processes
Automated communication with external organisations and third-party systems is supported according to the available interfaces and the requirements of each implementation. Functions, checks and workflows are configured around your business needs.
See the Application in Action
Contact us to discuss your requirements and explore the capabilities of iSoft & ExtSoft.
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